Position Description: Program Manager/Peer Recovery Coach Supervisor

Please see our hiring page on the website for information about CRA, our hiring process, and more!

This position reports directly to the Executive Director and will oversee two direct reports.

General Responsibilities and Activities:

  • Works with our team of Recovery Coaches to motivate, guide, problem solve, listen, and support their work. Guide the coaches in maintaining work-life balance. Creating a welcoming, supportive, and healthy environment for the coaches. You are a Recovery Coach for the coaches.
  • Works closely with the Executive Director on managing grants. Reports on grant progress to the ED, assists with writing and reporting grants, assists with troubleshooting potential grant issues such as falling behind on timelines or predicting if we aren’t going to reach a progress mark.
  • Works with the ED and staff to build programs, especially building, promoting, and facilitating our new Workforce program.
  • Provide monthly, quarterly, and year-end reporting to ED for the Board of Directors.
  • Manages our data tracking system and ensures that the coaches are properly inputting data in a timely manner. Checks for data entry errors, duplicate records, etc.
  • Lead by example: share the hope and power of Recovery, treat everyone who comes in as a resource; see strengths rather than weaknesses in self and others.
  • Understand the Ethics of being a Professional Peer and assisting the coaching team with maintaining ethical boundaries with Recoverees.
  • Be an advocate for Recoverees, and an Advocate for the Recovery Community, both within the organization and in our communities.
  • Willingness to work with many types of recoverees, respect the diversity of all recoverees, and honor all pathways to recovery.
  • Assist the ED with setting up the new Center. Coordinating a grand-opening event.
  • Manages the day-to-day operations of the Center, once it’s open (early 2023). This includes answering the phones, managing the schedules for when groups would like to use the space, managing the open hours, providing coaching for walk-ins, etc.
  • Manages the social media for CRA and the Center.
  • Each staff person will be responsible for organizing and hosting one recovery event a quarter. The Supervisor will coordinate one event, but also help the coaches organize their programs and maintain the schedule of events for the whole team.
  • Starts at least one weekly mutual support group either at the Center or in their home community.
  • Assist with ED with administrative duties for the agency, as needed.
  • Manages project budgets, verifies/approves spending requests from the coaches, verifies/approves timecards, time off/vacation requests, etc.
  • Promotes the Recovery Center, builds awareness, and participates in community outreach and education events.
  • Manages and maintains center resources including the physical items, but also building relationships with our community referral partners, having a resource library at the center, etc.
  • Identifies new community needs, creative ways to solve issues, and innovative ways to deliver services.


Skills, Abilities, Experience, and Characteristics:

  • Must be eligible to complete the MDHHS Certified Peer Recovery Coach program. See Hiring Page on website for link and more information on those requirements.
  • 3+ years of coaching experience preferred.
  • Demonstrable leadership or management experience
  • Experience developing new programs, curriculum development and/or facilitation
  • Lived experience of recovery, familiar with the recovery process and experiences
  • Current driver’s license or access to reliable transportation
  • Experience with a nonprofit and grant writing
  • Clear, compelling, correct written communication skills
  • Ability to generate creative ideas and implement them
  • Ability to approach work with integrity, flexibility, and confidentiality
  • Empathetic, patient, compassionate and collaborative coach and team member
  • Flexible, open-minded, curious, and trustworthy
  • An active listener and experienced motivational interviewer
  • Self-motivated, self-directed, follows through on commitments
  • Ability to reflect, learn, and grow  
  • Ability to learn integrated software systems   
  • Proficiency with Microsoft Word, Excel, and Teams  
  • Proficiency with social media, especially Facebook for Businesses
  • Knowledge of the Recovery Community



The Important Stuff:

  • Full-time position; 37.5 hours/week
  • Ample PTO days and paid holidays
  • Positive work environment
  • Consistent and ongoing Professional Development opportunities
  • Professional and comfortable dedicated office space
  • Minimum salary of $45,000, commensurate to experience
  • Comprehensive health benefits