Terms and Services

Most Recent Update: March 12, 2024

This Privacy Policy explains how Community Recovery Alliance collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at www.crami.org.


Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making an appointment, when you make a donation. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information and geographic location.


We use information collected directly from you to provide you with relevant information. We may also use this information to market our services to you, including by email and text message subject to your consent.

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

We use information collected from our advertising partners to market our services to you.


We may use third-party service providers to assist us with providing and marketing our services to you and we may share your information with such third parties for these limited purposes.

  • We use MailChimp for our email marketing and text message communications. For more information about how we may use your information with MailChimp and the information that may be collected through our email campaigns, see MailChimps’s Customer Data Notice available at https://mailchimp.com/legal/terms/
  • We use WordPress and Google Analytics to help us understand how visitors interact with our website. These companies use and process your information in accordance with their privacy policy.
  • We use DonorBox to manage online donations and process online payments. Please see the donation form for their privacy policy. DonorBox uses Stripe payment platform to protect all payment information.
  • We may use Eventbrite for event registration, in which case you will be routed to their website where their privacy policy is available.

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://mailchimp.com/legal/terms/


You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at admin@crami.org.


We may update this Privacy Policy at any time. Please review it frequently.


If you have any questions about this policy or our privacy practices, please contact us at admin@crami.org.